BWI Airport Limo Service Inc checks the eligibility ,after it's been verified that the customer is eligible for a refund, a refund will be issued within 24hours, and an email will be sent to the customer stating the refund amount. The refund amount will take 7-14 business days to reflect in your account. Further to the refund, if you still don’t find the amount in your account, please reach out to us on 202-985-2111 for further assistance. For any information on refund policy, please feel free to reach us at “info@bwiairportlimo.net” or call us at the number provided above.